Frequently Asked Questions
The uncomfortable questions first, because those are the ones people are actually asking.
Last reviewed Written from State Controller, State Controller data, Unclaimed Property Law Everything here is checkable without asking us.
Is this a scam?
It is a reasonable question and you should keep asking it — of us and of anyone else who contacts you. California genuinely holds billions in unclaimed property, and the State Controller genuinely publishes the whole database. The State Controller publishes the whole database, and every figure we quote comes out of it. What separates a legitimate service from a predatory one is whether they tell you that.
Why would I pay you when I can do it free?
Often you should not, and we will tell you when that is the case. People hire us when the claim involves securities, a deceased owner, a dissolved company, or a name that has changed twice — situations where the documents are genuinely difficult and a rejected claim costs months.
How much can you charge?
Ten per cent of what is recovered, and not a cent more. Code of Civil Procedure §1582 caps it. (The single exception in the statute is an estate that reached the State through county probate, which sits outside the cap — if that is your situation we will say so before you sign anything, and we will still quote you a fixed percentage in writing.) The same statute requires the agreement in writing, requires it to be signed after we disclose the property and its value, and lets you challenge the agreement as excessive at any time.
When do I pay?
After the State Controller has approved your claim and paid you. Never before. That is not our policy, it is the statute — collecting a fee before payment is prohibited.
How long does it take?
The parts we control take days. The State Controller’s review takes months. Nobody can shorten that, and anyone promising to has told you something untrue.
Do I have to get anything notarized?
If the claim is $1,000 or more in cash, yes. All securities claims and all safe deposit box claims require it regardless of value. We are a commissioned California notary, which is why we handle that step in-house.
Is there a deadline?
No. California places no time limit on claiming. Anyone creating urgency is selling, not informing.
What happened to the contents of my safe deposit box?
They were inventoried and sold at auction. What the State holds is the proceeds. This is the hardest thing we have to tell people, and it is better heard before you start than after.
The owner has died. Can I still claim?
Yes, if you can evidence the chain from them to you — a death certificate, proof of relationship, and either court Letters or a small-estate affidavit. That chain is what the Controller is assessing.
Can you give me legal advice?
No. We are a notary service, not a law firm. We can tell you what the Controller requires and prepare and notarize documents. Whether you are legally entitled to an inheritance is a question for an attorney.
How You Are Protected
Our fee is capped at ten per cent of what is recovered by Code of Civil Procedure §1582, and nothing is owed until the State Controller has paid you. If we recover nothing, you owe nothing. Our recovery fee is never asked for up front — it comes out of money the Controller has already paid you. A booking deposit on an in-person appointment is a separate thing, and is credited back against anything you are charged.
California Unclaimed Property Services is a private asset recovery firm. We are not the California State Controller’s Office.
Sources
This page is written from the public record. Read the originals rather than taking our summary of them.
- California State Controller — Unclaimed Property
- State Controller — published property records
- Unclaimed Property Law — Code of Civil Procedure § 1500 et seq.
We are a private firm. We are not the State Controller’s office, not affiliated with it, and not endorsed by it.
From the knowledge base
How This Actually Works
- 16 Oct 2026 Unclaimed Property Records: What Holders Must Keep California does not state a fixed retention period in the statute text we rely on, but a holder that cannot produce the…
- 15 Oct 2026 When Your Company’s EIN Changed: Finding Property Under the Old Name When a company is acquired, the State Controller's unclaimed property records stay filed under the legal name reported at the time, not…
- 15 Oct 2026 Why California Requires Notarized Unclaimed Property Claims California requires notarization for any cash claim of $1,000 or more, and for every securities or safe deposit box claim regardless of…
- 14 Oct 2026 The Two-Sided Business Audit for Unclaimed Property A California business can turn up twice in the State's unclaimed property records: once as the rightful owner of old refunds, dividends…
- 14 Oct 2026 Suspended California Corporations and Unclaimed Property A suspended California corporation may still appear on the State Controller's unclaimed property file, but the Controller will not release payment until…
- 13 Oct 2026 Owner of Record vs. Actual Owner: What the Name Really Means Owner of record is the name a company or bank reported when it handed unclaimed property to California, not a verified current…
- 13 Oct 2026 The Unclaimed Property Liability You Inherit in an Acquisition When a company acquires another, it also acquires that company's unclaimed property history: uncashed checks, dormant accounts, and any unreported liability now…
- 12 Oct 2026 California’s Two Unclaimed Property Reporting Calendars California holders follow one of two reporting calendars. Life insurance companies file their notice report before 1 May and remit property between…
- 12 Oct 2026 Table of Heirship: What It Is and When You Need One A Table of Heirship lists each heir's relationship to a deceased owner and their proportional share of an estate. It matters most…
- 11 Oct 2026 What California Does With Your Money While It Waits California does not spend, invest, or time-limit unclaimed property. The State Controller holds it in custody under the property's reported dollar value,…
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